Updated: Oct 6, 2021
What is Emotional Intelligence?
Emotional Intelligence refers to the capacity to be aware of, control, and express one's emotions and to handle interpersonal relationships judiciously and empathetically. This entails having a deep level of personal (self-awareness and self-management) and social (social awareness and relationship management) competence.
It is important to understand the importance of knowing and practicing emotional intelligence in the workplace. Emotional intelligence plays a key role in personal and professional perceptions and interactions. It is having the capability to recognize your own emotions and those of others, discern between different feelings and label them appropriately. The purpose of using emotional information is to guide thinking and behavior. It allows you to adjust your emotions and adapt to certain environments.
Develop these 5 traits to help manage your feelings, while attempting to understand the feelings of others.